How to Ensure Optimization in Outsourcing
I read a tweet on a Twitter site the other day. It said:
“We are currently working on few exciting projects.”
What a difference a word makes – especially when it’s a missing word! In an outsourcing arrangement, one word you don’t want to find out is missing is “relationship.” It makes a very shaky foundation for getting the anticipated return on investment.
Unfortunately, too many service providers think things are going well in a client deal only to find out at contract renewal time that the opposite is true and there’s a problem with the relationship. Why didn’t they… Read the rest
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